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Interlibrary Loan

All of your Interlibrary Loan questions answered here.

Who is eligible to use interlibrary loan services?

All currently registered students, faculty, and staff members are eligble to use interlibrary loan services.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

What items cannot be borrowed through interlibrary loan?

The following is a list of items that cannot be borrowed through interlibrary loan:

  • Books owned by the Elihu Burritt Library or currently available for loan through the CCSU catalog
  • Textbooks (books needed for an entire semester)
  • Entire issue of journals or periodicals
  • Some theses and dissertations
  • Some audio-visual materials (videos, CDs, DVDs)
  • Books recently published (within the past several months)
  • Rare books and other fragile, old materials

If you need helping checking to see if an item you want is owned by the Elihu Burritt Library or if the item can be borrowed from one of the other state universities or community colleges, please contact a librarian at 860-832-3410.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

How do I check if an item is available from the CSCU consortium?

The following video tutorial provides instructions on how to request materials to be borrowed from a college or university inside of the Connecticut State Colleges and Universities consortium.

How do I request an item through interlibrary loan?

The following video tutorial provides instructions on how to access ILLiad in order to place a request for materials to be borrowed from a college or university outside of the Connecticut State Colleges and Universities consortium.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

Do I have to pay to use interlibrary loan services?

There is no cost to use interlibrary loan services, which are provided to you free of charge. However, fines do accrue at the rate of 25¢ a day for overdue items.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

What if I am late returning an interlibrary loan book?

Fees for overdue interlibrary loan items are 25¢ per day per item. 

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

How long does it take to get my requested item?

The delivery time for an interlibrary loan item depends on what the item is and where it is coming from. Requests for articles are generally filled within a few days, but books and media can take up to 7-10 days. In rare cases, we need to get items from overseas, and those items can take much longer to arrive.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

How will I know when my item has arrived?

When your requested item has arrived, you will be notified via email that your item is ready for pick-up. Please make sure that a valid email address is in your ILLiad record. You may also check your ILLiad account to monitor the progress of your request.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

Where do I pick up my item?

Items are available to be picked up at the Circulation Desk located on the first floor of the library. Most articles are available electronically in PDF format and are accessible by accessing your ILLiad account. Instructions for accessing electronic articles are provided in the emailed notification.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

Where do I return items?

Items can be returned to the Circulation Desk located on the first floor of the library. They may also be placed in the book drop located on the North side of the building (facing the parking lot).

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

Is there a limit to the number of requests I can make?

There is no limit to the number of requests one can make. However, staff may only be able to process a few requests a day in order to give equal time to other patrons' requests.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

How long can I keep a book?

Each book or other media that we borrow from another library has a due date set by that library. On average, items can be kept for several weeks.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

How do I ask for a renewal?

You can ask for a renewal on an item through your ILLiad account. Once you log in, choose the item that you want to renew and click on Request Renewal. This request is sent to the lending library. They will answer back with a yes or no and ILL staff will notify you via email of their decision. If the item is already overdue, please contact the ILL staff at 860-832-3408 or swhite@ccsu.edu, and they will make the renewal request for you.

 

If you do not see your question listed here you may email the ILL staff at swhite@ccsu.edu or farringtonk@ccsu.edu

For ILLiad specific questions, check out the ILLiad FAQ.  Office hours are: 8am-4:30pm (Monday through Friday).

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Central Connecticut State University, 1615 Stanley Street, New Britain, CT 06050

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